If you want to return any product purchased on aarubooks.com, your item must have the original security tag, label and mandatory to be returned in the same conditions as it was delivered to you by aarubooks.com. Any product that you are looking to return and showing signs of tear or damaged anyhow shall not be accepted by aarubooks.com for return/exchange.
The customer/buyer has to get back to Aarubooks.com customer care through email within 5 days of receipt of product. Aarubooks.com will then log a dispute and initiate a process of resolution between the Seller and the customer. Customer will have to send an image and details of product on email at email@example.com.
Please note that Return/exchange will be only applicable for those products which you receive in “Wrong or Damage” condition. The company will then look into the matter and will initiate a process of resolution between both of the parties (Seller and Buyer).
If buyers return any received product, aarubooks.com reserve rights to deduct shipping charges/gift wrap charges /convenience charges (if applicable) because all these charges are non-refundable. Please bear in mind, the rules of promotional offers may overrule regular returns policy of aarubooks.com in some specific circumstances. Adding to this, shipping charges/convenience charges for any item being sold on aarubooks.com is always non-refundable. The return shipping to seller for the product will be borne by the customer.